Hard Rock Digital
Coordinator - Sportsbook CRM
United States, FL · Remote · Full-time · Posted Oct 29, 2026
- Experience
- 2+ years of experience in CRM in the online gaming or sportsbook industry.
About the job
Coordinates Sportsbook CRM messaging and campaign execution to support customer conversion, retention, and reactivation across multiple jurisdictions.
What you'll do
- Execute customer conversion, retention, and reactivation messaging strategies.
- Coordinate planned and real-time messaging and manage day-to-day content execution.
- Review and validate marketing materials and ensure promotions are deployed accurately and on time.
What they ask for
- 2+ years of CRM experience in the online gaming or sportsbook industry.
- Proficiency in CRM software, email marketing platforms, and data analysis tools.
- Ability to analyze data, generate insights, and make data-driven decisions.
- Strong written and verbal communication and project management skills.
Tools
Braze, Optimove
Model-written summary · the original posting is authoritative