Harness
Professional Services Engagement Manager
$165K–$198K
U.S. (Remote) · Remote · Manager · Full-time · Posted Jun 25, 2026
- Experience
- 5+ years in each of two areas: a relevant customer-facing role, and manager or technical lead experience.
About the job
Shapes and sells Professional Services engagements that help customers adopt Harness and improve software delivery, from discovery and scoping through proposals and handoff to delivery.
What you'll do
- Lead customer discovery and recommend packaged or custom services; develop proposals, pricing, and Statements of Work.
- Coordinate with Sales and delivery teams to scope, staff, forecast, and transition engagements; support bookings and margin targets.
- Occasionally lead paid-pilot implementations of core Harness modules and advise customers on software delivery transformation.
What they ask for
- 5+ years in technical sales, professional services, solutions consulting, or a customer-facing role in software delivery, DevOps, cloud, or developer tooling.
- 5+ years as a manager or technical lead in software engineering, DevOps, cloud, developer tooling, or related areas.
- Experience scoping complex engagements, creating proposals and Statements of Work, and positioning and selling professional services.
- Proficiency with Salesforce and related sales operations tools.
Pay
$165,000 — $198,000 USD (base salary)
Tools
CI/CD, DevOps, Salesforce, Harness
AI focus
The role advises customers on AI transformation and may implement Harness modules, but no specific AI implementation duties are stated.
Model-written summary · the original posting is authoritative