Harper Group
Business Operations Associate
$110K–$140K
San Francisco · On-site · Full-time · Posted Apr 30, 2026
- Experience
- 1–3 years in a high-pace environment; equivalent experience is listed as an alternative.
About the job
Rotates across business operations functions, keeping insurance workflows moving and turning operational problems into scalable processes and product requirements.
What you'll do
- Manage underwriter follow-ups, carrier communications, customer relationships, and deal progress.
- Build processes and workflows, enable sales, and support the customer lifecycle from intake through renewals.
- Translate operational needs into product requirements with engineering and shift across functions as priorities change.
What they ask for
- 1–3 years in a high-pace environment (startup, consulting, banking, operations, or equivalent).
- Strong written and verbal communication with customers, underwriters, and internal teams.
- Comfort pulling insight from a spreadsheet and making a call; bias toward action.
- Based in SF or willing to relocate immediately.
Nice to have
- Prior startup or founder experience; insurance, fintech, or regulated-industry exposure.
- Familiarity with CRM, workflow automation, or AI-assisted tooling; background in sales, customer success, or account management.
Pay
USD 110,000–140,000 base salary
Tools
CRM
AI focus
The company describes itself as AI-native and the role may involve AI-assisted tooling; no specific AI development duties are stated.
Model-written summary · the original posting is authoritative