Harvey
Enterprise Customer Success Manager (Asset Management)
$160K–$185K
New York · Manager · Full-time · Posted Jul 24, 2026
About the job
Guides enterprise asset management and financial-services clients in implementing, adopting, and realizing value from Harvey’s AI platform.
What you'll do
- Lead integration into client workflows and train users to adopt the product.
- Manage client relationships, adoption metrics, customer health, and renewal or expansion readiness.
- Share client feedback with internal teams and promote stakeholder engagement and advocacy.
What they ask for
- Background in asset management, banking, or financial services; alternatively, strategic customer success/account management experience, legal (big law), or top-tier management consulting experience.
- Direct experience managing large-scale technology projects.
- Excellent communication and strategic planning skills, including influencing stakeholders at various levels.
Pay
$160K – $185K (base salary)
Tools
LLMs
AI focus
Enable clients to adopt Harvey’s AI solutions and evangelize the use of LLMs in their workflows.
Model-written summary · the original posting is authoritative