Harvey
Staff User Researcher
$158K–$264K
San Francisco · Staff · Full-time · Posted Jul 21, 2026
- Experience
- 5+ years
- Education
- Bachelor’s degree in Psychology, Human-Computer Interaction, Human Factors, Cognitive Science, or a related field required; advanced degree preferred.
About the job
Leads strategic user research for AI legal products, shaping product direction and roadmaps through user insights while improving research practices and tooling.
What you'll do
- Own and conduct complex qualitative, quantitative, and mixed-methods research programs; synthesize findings into product recommendations.
- Partner with product and design teams to define problems, identify user needs, and influence roadmaps.
- Improve research workflows by building or adapting AI-enabled tools and sharing strong research practices.
What they ask for
- 5+ years of user research experience with digital products in fast-paced, high-growth, or technically complex environments.
- Bachelor’s degree in Psychology, Human-Computer Interaction, Human Factors, Cognitive Science, or a related field required.
- Track record of portfolio-level impact, including defining research methods and integrating qualitative and quantitative insights into product strategy.
- Experience building or customizing internal tooling and researching AI-powered products, including evaluating conversational product experiences.
Nice to have
- Advanced degree.
Pay
$158,500 - $264,500 (base salary)
Tools
Zapier, Claude, Notion, custom GPTs
AI focus
Researches AI-powered legal products and conversational experiences, and builds or adapts AI tools, scripts, integrations, or agents to accelerate research workflows.
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