Hasbro
Director, DTC Site Operations
$155K–$233K
Renton, Washington, United States · Director · Full-time · Posted Aug 27, 2026
- Experience
- 8+ years; no alternatives stated.
About the job
Leads the team and operations responsible for executing timely, on-brand content and launches across Hasbro’s direct-to-consumer storefronts.
What you'll do
- Build and lead a team that creates storefront pages and maintains content across multiple DTC properties.
- Plan capacity, manage launch calendars, and coordinate execution with business, marketing, and brand partners.
- Set and report on SLAs, improve processes through automation, and use engagement data and experiments to improve shopping experiences.
What they ask for
- 8+ years of operational or ecommerce experience in DTC, digital media, entertainment, or consumer brands.
- Experience translating brand strategy into digital execution and building intake and delivery processes for digital storefronts.
- Experience identifying process gaps, automating manual work, setting SLAs, and making capacity and trade-off decisions.
- Experience leading digital operations teams and launching A/B experiments; strong responsive-design, cross-functional, and escalation-management skills.
Nice to have
- Familiarity with Salesforce Commerce Cloud, CMS, or similar platforms; shared or multi-tenant ecommerce platforms.
- End-to-end DTC operations knowledge, graphic design or creative production background, or passion for gaming, toys, or entertainment franchises.
Pay
$155,200 — $232,800 USD (base salary)
Tools
Salesforce Commerce Cloud, CMS
Model-written summary · the original posting is authoritative