Headway
Senior / Staff Product Designer - Patient
$180K–$265K
New York, NY +2 · Hybrid · Staff · Full-time · Posted Aug 14, 2026
- Location
- New York, NY
San Francisco, CA
Seattle, WA - Experience
- Senior: 5+ years; Staff: 8+ years of product design experience.
- Visa sponsorship
- The posting states that Headway participates in E-Verify.
About the job
Own and improve Headway’s patient-facing product experience, including therapist discovery, insurance benefits, appointment booking, and ongoing care, using AI-native design and prototyping practices.
What you'll do
- Lead patient experience design from problem framing through launch and iteration, partnering with product managers, engineers, and researchers.
- Prototype and test ideas with AI tools, run metric-driven experiments, and contribute to the Helix design system.
- At Staff level, lead 0→1 and at-scale work, design AI-native care experiences, mentor designers, and influence product direction.
What they ask for
- Senior: 5+ years of product design experience; Staff: 8+ years.
- Experience designing consumer or patient-facing products and a portfolio demonstrating craft, structured thinking, and measurable impact.
- Fluency with AI prototyping tools and experimentation against real metrics.
- Staff additionally requires 0→1 product design experience and experience with agentic or AI-powered workflows.
Pay
$180,000 - $225,000 (Senior) USD base pay; $212,000 - $265,000 (Staff) USD base pay
Tools
Claude Code, Cursor, Helix
AI focus
Use AI tools to prototype, ideate, and improve the codebase; Staff designers also create AI-native patient experiences such as conversational flows, intelligent matching, and agentic care navigation.
Model-written summary · the original posting is authoritative