Highbeam
Senior Product Operations Manager (Fintech)
$175K–$225K
New York +1 · On-site · Manager · Full-time · Posted May 14, 2026
- Location
- New York
Toronto - Experience
- 4+ years in product operations, partner or program management, or fintech operations at a fintech, BaaS provider, bank, or payments company.
About the job
Runs partner, compliance, and operational readiness work for Highbeam’s banking, card, and payments products, ensuring launches are ready and partner programs remain on track and in good standing.
What you'll do
- Manage bank, card, and payments partner relationships, timelines, agreements, and escalations.
- Translate compliance requirements into product and process changes, coordinating with compliance, product, and engineering teams.
- Prepare products for launch with risk, support, reporting, and runbook operations; coordinate audits and partner incident response.
What they ask for
- 4+ years in product operations, partner or program management, or fintech operations at a fintech, BaaS provider, bank, or payments company.
- Hands-on experience with sponsor banks, card networks, or payments vendors, including onboarding, diligence, program requirements, and ongoing oversight.
- Working knowledge of KYB/KYC, BSA/AML, card network rules, SOC2, and PCI.
- Familiarity with flow of funds, payment rails, card issuing, and acceptance.
Nice to have
- Experience standing up support or risk operations for a new financial product.
- Technical background.
Pay
$175K – $225K (base salary)
Tools
KYB/KYC, BSA/AML, SOC2, PCI
AI focus
Comfortable using AI tools to speed up coordination and documentation.
Model-written summary · the original posting is authoritative