Hims & Hers
Sr. Staff SDET, Customer Engineering
$180K–$225K
US - Remote · Remote · Senior Staff · Full-time · Posted Oct 27, 2026
- Experience
- 10+ years; no alternative stated.
About the job
Leads quality architecture and engineering strategy across critical systems, building shared testing platforms and applying AI to testing, product evaluation, and release decisions.
What you'll do
- Design quality architecture, shared automation frameworks, test infrastructure, and scalable engineering standards across teams.
- Lead AI-driven testing and evaluation, including agent workflows, guardrails, and release-confidence decisions.
- Improve operational quality practices, mentor senior engineers, and lead incident analysis and strategic quality initiatives.
What they ask for
- 10+ years of hands-on quality engineering or SDET experience, including architecting quality strategy and automation platforms across multiple teams.
- Experience scaling full-stack test automation across frontend web, mobile, and backend/API; deep proficiency in one or more programming languages.
- Hands-on experience applying AI to testing and defining quality architecture and standards across teams.
- Experience with CI/CD quality gates, mentoring senior engineers, post-incident analysis, and performance and load testing at scale.
Nice to have
- Familiarity with LLM observability and evaluation tooling, cloud-based testing platforms, or LLM/ML product evaluation infrastructure.
- Experience in e-commerce or healthcare, regulated environments, or internationalization and localization testing.
Pay
$180K – $225K (USD, base salary)
Tools
Playwright, Cypress, Selenium, Appium, Postman, JavaScript, TypeScript, Kotlin
AI focus
AI is central: the role applies LLMs and agents to test generation, test selection, failure triage, self-healing automation, and release decisions; it also evaluates AI-powered product features using eval suites, golden datasets, LLM-as-judge scoring, and methods for non-deterministic behavior.
Model-written summary · the original posting is authoritative