Hinge Health
Client Executive
Remote US · Remote · Full-time · Posted Apr 14, 2026
- Experience
- 10+ years in enterprise account management; renewal cycles of 12+ months are referenced.
About the job
Manages strategic enterprise client partnerships, driving retention, renewals, and expansion through executive relationships and cross-functional problem-solving.
What you'll do
- Develop account plans and maintain client relationships across organizational levels, including C-suite executives.
- Investigate client challenges, present data-driven recommendations, and coordinate cross-functional solutions.
- Drive renewals and expansion, targeting 100%+ net revenue retention.
What they ask for
- 10+ years in enterprise account management with demonstrated success managing strategic client relationships.
- Track record of managing multiple strategic enterprise accounts while maintaining 95%+ retention.
- Expertise managing complex stakeholders, including C-suite, procurement, and operational teams.
- Experience achieving 100%+ net revenue retention, including contract negotiations, performance guarantees, and pricing discussions.
Nice to have
- Healthcare, benefits, or SaaS experience.
- Experience with organizational changes, intermediaries, competitive analysis, or startups.
Pay
$123,424 – $224,112 (base salary; compensation type not specified in the posting)
AI focus
The company’s care model is described as AI-powered, but the role does not specify AI-related duties.
Model-written summary · the original posting is authoritative