Hinge Health
Quality Assurance Associate Manager, Growth Marketing Operations
San Francisco-HQ · Hybrid · Manager · Full-time · Posted Jul 21, 2026
- Experience
- 2+ years in QA, marketing operations, or CRM platform testing; 2+ years hands-on with marketing automation platforms; 2+ years understanding messaging campaigns.
- Education
- Bachelor's degree in Computer Science, Computer Engineering, or a related field of study.
About the job
Tests, diagnoses, and improves multi-channel marketing campaigns to ensure accurate targeting, reliable execution, and quality reporting.
What you'll do
- Create and run campaign and segmentation test plans; validate content, personalization, triggers, and data before launch.
- Investigate campaign failures and integration issues, and collaborate with marketing, CRM, and data teams to resolve them.
- Document QA practices and improve testing with automation and AI-assisted workflows while retaining human review.
What they ask for
- Bachelor's degree in Computer Science, Computer Engineering, or a related field of study.
- 2+ years of experience in QA, marketing operations, or CRM platform testing.
- 2+ years of hands-on experience with marketing automation platforms.
- 2+ years of understanding email, SMS, push, and in-app messaging campaigns.
Nice to have
- Basic SQL skills; experience with Postman, Retool, or similar API testing tools.
- Familiarity with QA automation or scripting languages such as Python or JavaScript.
Pay
$121K – $167K (base salary)
Tools
Iterable, Braze, Salesforce Marketing Cloud, Google Sheets, Looker, Mode Analytics, SQL, Postman
AI focus
Use and trial AI-assisted workflows and automation to speed campaign validation, identify inconsistencies and anomalies, and improve QA coverage; human review and final QA accountability remain essential.
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