Hinge Health
Supply Chain Program Manager: Inbound
San Francisco-HQ · Hybrid · Manager · Full-time · Posted Oct 13, 2026
- Experience
- 5+ years in supply chain, operations, or program management, including experience managing international inbound products and vendors.
About the job
Own and improve the end-to-end inbound process for international products, coordinating vendors, customs clearance, logistics, receipt, and invoice validation.
What you'll do
- Manage vendor and customs-broker coordination, documentation, classification, duties, clearance, and invoice validation.
- Improve inbound processes, handoffs, controls, reporting, and vendor performance to reduce delays and cost.
- Lead cross-functional supply-chain initiatives and maintain process documentation and operating procedures.
What they ask for
- 5+ years of experience in supply chain, operations, or program management, including managing international inbound products and vendors.
- Working knowledge of customs and duties processes, HS codes, and supporting commercial documentation.
- Experience managing cross-functional operational processes from vendor coordination through inbound receipt and invoice validation.
Nice to have
- Experience supporting medical devices or other regulated products; familiarity with ISO 13485 or similar quality-management systems.
- Experience with vendor negotiations or cost reduction; ERP or warehouse management systems; Excel or similar tools; Linear or comparable tools; or Mandarin fluency and experience with vendors or teams in Asia.
Pay
$116K – $174K USD base salary
Tools
HS codes, ISO 13485, NetSuite, Excel, Linear
Model-written summary · the original posting is authoritative