Deployment Strategist (Columbus, OH)

What you'll do

• Discover customer needs, design and configure AI agents for healthcare workflows, and manage implementation milestones and stakeholder adoption.
• Map customer data flows and partner with engineering to scope and deliver integrations and deployment features.
• Analyze deployment performance, develop dashboards, and turn implementation learnings into playbooks and product improvements.

What they ask for

• 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management.
• Direct experience serving healthcare customers or working within a healthcare organization, with knowledge of provider, payor, or life sciences workflows.
• Demonstrated ability to reason about unfamiliar data models and hands-on comfort with JSON files, terminals, command-line coding assistants, and git workflows.
• Track record managing complex customer engagements across operational, clinical, IT, and executive stakeholders; BA/BS in a technical field.

Nice to have

• SQL; Epic experience or certification; clinical background; HL7 or FHIR fluency.
• Forward-deployed, implementation, or solutions experience at an AI, data platform, or health-tech company; production exposure to LLM-based or agentic products.

Tools

JSON, terminals, command-line coding assistants, git, SQL, Epic, Clarity, Caboodle

AI focus

Design and build agents for complex, high-stakes healthcare conversations; deploy AI in customer workflows and use deployment insights to inform AI features and improvements.