Deployment Strategist (York, PA)

What you'll do

• Design and build agents for complex healthcare conversations; map data flows and partner with engineering on implementation.
• Lead customer deployments, including stakeholder engagement, workflow configuration, timelines, documentation, and blocker resolution.
• Track deployment performance, capture reusable implementation practices, and inform product and process improvements.

What they ask for

• 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management.
• Direct experience serving healthcare customers or working inside a healthcare organization, with working knowledge of provider-side, payor-side, or life sciences workflows.
• Ability to reason about unfamiliar data models and hands-on comfort with JSON files, terminals, command-line coding assistants, and git workflows.
• Track record managing complex customer engagements across stakeholders; BA/BS in a technical field (engineering, science, analytics, economics, or similar).

Nice to have

• SQL; Epic experience or certification; clinical background; forward-deployed, implementation, or solutions work at an AI, data platform, or health-tech company.
• HL7 or FHIR fluency; experience in utilization management, prior authorization, care management, revenue cycle, or value-based care; exposure to production LLM-based or agentic products.

Tools

JSON, terminals, command-line coding assistants, git, SQL, Epic, Clarity, Caboodle

AI focus

Design, build, configure, and deploy AI agents for complex healthcare conversations; use deployment insights to support AI feature development and improvements.