Hitachi
Associate IT Support Analyst
Michigan City, Indiana, United States · On-site · Full-time · Posted Sep 22, 2026
- Experience
- 1–3 years of professional experience; the education qualification also allows 3 years of experience.
- Education
- Associate degree in IT or Business; or 3 years of experience.
About the job
Provides Tier 1 support for internal users and information systems, including troubleshooting, equipment and application support, and onboarding tasks.
What you'll do
- Troubleshoot and diagnose desktop and other technical issues; provide technical support to internal end-users.
- Manage Active Directory users and install, maintain, and monitor equipment and application systems.
- Assist with employee onboarding, including PC imaging and cell phone provisioning.
What they ask for
- Associate degree in IT or Business, or 3 years of experience.
- 1–3 years of professional experience.
- Knowledge of network topology and network troubleshooting.
- Familiarity with the Microsoft technology stack (Office 365).
Tools
Active Directory, Office 365
Model-written summary · the original posting is authoritative