Hitachi
Corporate Warranty Engineer
Berea, Kentucky, United States · Full-time · Posted Mar 16, 2022
- Experience
- Minimum of 1–3 years in warranty analysis and applicable automotive experience; education section also specifies a Bachelor’s degree with 3–5 years and/or a Master’s degree with 1–2 years.
- Education
- Bachelor’s or Master’s degree in Engineering or a Manufacturing-related field.
About the job
Leads warranty analysis and coordination between OEM customers, Hitachi engineering teams, and manufacturing facilities to identify root causes, reduce warranty costs, and pursue recovery of warranty charges.
What you'll do
- Provide warranty data and analysis, manage returned-part teardowns, and communicate root causes and improvement status.
- Coordinate cross-functional corrective actions and timelines with plants and design teams to reduce warranty costs and OEM ownership percentages.
- Lead warranty recovery efforts, including chargebacks, claim disputes, and share-rate negotiations; support customer presentations and new-business readiness.
What they ask for
- 1–3 years of warranty analysis experience, with emphasis on Toyota Supplier Warranty Cost Share and specified Ford and GM warranty systems.
- Willingness to travel up to 30%.
- Ability to work independently and in groups, prioritize work, and communicate effectively in writing and verbally.
- Experience with PCs and application software, such as MS Office tools.
Nice to have
- Certification in formal problem-solving methodologies, such as Six Sigma Black Belt or Shainin Red X.
- Quality-focused Engineering or Manufacturing education.
Tools
Toyota Supplier Warranty Cost Share process, Ford Customer Portal, GWC, GSAR, Covisint, GM Customer Portal, TF, OWT Terms & Conditions, MS Office
Model-written summary · the original posting is authoritative