Hitachi
IT/OT Specialist - Factory Operations
Jefferson City, Missouri, United States of America · Full-time · Posted Oct 24, 2025
- Experience
- Minimum 2 years of professional IT support experience.
- Education
- Formal qualification or apprenticeship in Information Technology.
About the job
Provides onsite IT support for factory and shop-floor assets while helping monitor and secure IT/OT systems.
What you'll do
- Support end users and maintain factory IT equipment and shop-floor technologies, including kiosks, scanners, and vendor machines.
- Perform first-responder cybersecurity tasks, install security patches, and implement security measures under guidance.
- Monitor and report abnormal OT system behavior and work with vendors on secure configurations.
What they ask for
- Formal qualification or apprenticeship in Information Technology.
- Minimum 2 years of professional IT support experience.
- Familiarity with ServiceNow, MS Office 365, Windows, and iOS.
Nice to have
- Knowledge of ITIL 4 and Lean Six Sigma methodologies.
Tools
ServiceNow, MS Office 365, Windows, iOS, ITIL 4, Lean Six Sigma
Model-written summary · the original posting is authoritative