Hitachi
IT Service Delivery Manager
Alamo, Tennessee, United States of America +1 · On-site · Manager · Full-time · Posted Apr 2, 2026
- Location
- Alamo, Tennessee, United States of America
Crystal Springs, Mississippi, United States of America - Experience
- 5+ years in Information Technology; 2+ years in an IT leadership or management role.
- Education
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
About the job
Leads onsite IT service delivery for assigned factories, ensuring reliable and secure technology operations and aligning IT services with business needs.
What you'll do
- Manage IT service delivery, ticket escalation, infrastructure, applications, and cybersecurity response at assigned factory sites.
- Prioritize business IT demand and lead site-level IT build and improvement projects.
- Coordinate local IT staff, vendors, and global delivery teams, and plan and control site IT budgets.
What they ask for
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- 5+ years of experience in Information Technology.
- 2+ years in an IT leadership or management role.
- Experience supporting manufacturing or industrial environments and managing complex projects.
Nice to have
- Additional local language skills.
Tools
MS Office, Excel, Word, SharePoint, Teams, Outlook, ServiceNow (SNOW) Enterprise IT Management Platform, Microsoft Azure
Model-written summary · the original posting is authoritative