Hitachi
Operations Manager – Digital Services
Earth City, Missouri, United States +3 · Virtual · Manager · Full-time · Posted Sep 24, 2026
- Location
- Earth City, Missouri, United States
Houston, Texas, United States
Nashville, Tennessee, United States of America
Greensburg, Pennsylvania, United States of America - Experience
- 5-10 years of overall professional experience in operations, project management, digital services, field service, or related technical environments.
- Education
- Bachelor’s degree in a technical or business-related field.
- Visa sponsorship
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
About the job
Manages operations and project execution for digital substation monitoring services across the United States, from order processing through field service delivery.
What you'll do
- Process and acknowledge orders, and manage project schedules, inventory, field service activities, budgets, and cost forecasts.
- Directly manage service technicians and coordinate delivery across Sales, Engineering, Quality, Purchasing, production teams, and the Global Call Center.
- Prepare technical documentation, investigate technical issues, and ensure compliance with applicable regulations, procedures, and guidelines.
What they ask for
- Bachelor’s degree in a technical or business-related field.
- 5-10 years of professional experience in operations, project management, digital services, field service, or related technical environments.
- Already have work authorization permitting employment with Hitachi Energy in the United States.
- Ability to travel domestically up to 30% as business needs require.
Nice to have
- Programming experience connecting IIoT devices.
- SAP experience.
Tools
Salesforce, SAP, IIoT
AI focus
Hitachi Energy uses AI-supported and automated tools in recruitment for activities such as application screening, job matching, and interview scheduling; they support recruiters and do not replace human decision-making.
Model-written summary · the original posting is authoritative