Hitachi
Service Coordinator
Kansas City, Missouri, United States · On-site · Full-time · Posted Sep 14, 2026
- Experience
- Minimum of 3 years’ experience with administration functions.
- Education
- High School Diploma or equivalent (Related Industry experience may be considered in lieu of education requirements); Associate’s degree a plus.
About the job
Coordinates customer service requests, technician scheduling, work-order closeout, and information collection to support timely invoicing for field and shop operations.
What you'll do
- Answer service calls and handle customer inquiries; prepare service quotes and keep customers informed as work progresses.
- Schedule technicians and service visits, including visits required by preventive maintenance agreements.
- Collect and reconcile job information, enter work-order data into the ERP system, and submit completed work orders for invoicing.
What they ask for
- At least 3 years of experience with administration functions.
- Proficiency in Microsoft products.
- High school diploma or equivalent; related industry experience may be considered in lieu of education requirements.
Nice to have
- Associate’s degree.
- Field Service experience on Sullair products; familiarity with SAP ERP and Salesforce CRM.
Tools
Microsoft products, ERP, SAP ERP, Salesforce CRM
Model-written summary · the original posting is authoritative