Hitachi
Station Operator
Pearl City, Hawaii, United States · On-site · Full-time · Posted Oct 29, 2026
- Experience
- At least two years in customer service, or equivalent education and work experience; three or more years is desired.
- Education
- High School or equivalent; college preferred.
About the job
Provides customer service and transit information at rail stations, assists with ticket equipment and emergencies, and monitors station conditions and equipment.
What you'll do
- Answer customer questions and complaints, provide travel information, explain policies, and assist with ticket equipment.
- Monitor elevators, escalators, and station conditions; report failures, hazards, and unusual occurrences.
- Direct passengers during busy periods and assist with evacuations, requesting police or medical help when needed.
What they ask for
- Excellent customer service skills.
- At least two years of customer service experience or equivalent education and work experience.
- Ability to use computers and tablets; ability to distinguish colors.
- Available to attend weekday training and work rotating shifts, including nights, weekends, and holidays.
Nice to have
- Three or more years of customer service experience.
- Second-language skills; college preferred.
Pay
$24.50/hour (base salary)
Model-written summary · the original posting is authoritative