HP
Federal Field Technician
All Cities, Maryland, United States of America · Full-time · Posted Sep 9, 2026
- Experience
- 6+ years with an associate degree, vocational diploma, or equivalent technical certification; or 4–6 years with a bachelor's degree.
- Education
- Associate degree, vocational diploma, or equivalent technical certification; or bachelor's degree.
About the job
Provides advanced on-site technical support for HP technology at federal customer locations in the DC Metro Area, resolving complex issues and maintaining mission-critical systems.
What you'll do
- Diagnose and resolve complex hardware, software, operating system, networking, and infrastructure issues.
- Monitor system performance, prevent service disruptions, and support deployment and maintenance of HP products.
- Build customer relationships, improve service processes, and mentor technical team members.
What they ask for
- Current TS/SCI with Polygraph clearance.
- Associate degree, vocational diploma, or equivalent technical certification plus 6+ years of related experience, or bachelor's degree plus 4–6 years of relevant experience.
- Experience supporting HP technology products and federal government customers in mission-critical environments.
- Expert-level knowledge of operating systems, UNIX, networking technologies, hardware platforms, and enterprise infrastructure.
Nice to have
- ITIL certification or demonstrated ITIL knowledge.
- Experience with change management and IT service management best practices.
Pay
$28 to $40 per hour (base salary)
Tools
HP PCs, laptops, printers, UNIX, operating systems, networking technologies, enterprise infrastructure, ITIL
Model-written summary · the original posting is authoritative