HP
Field Service Engineer
All Cities, Illinois, United States of America · Full-time · Posted Aug 11, 2026
- Experience
- Typically 6–8 years of related work experience.
- Education
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
About the job
Supports HP PageWide customers through installation guidance, software services, proactive monitoring, break-fix support, and resolution of complex field-service issues.
What you'll do
- Provide installation information, customer guidance, and pre-sales, post-sales, and service-delivery software support.
- Perform onsite break-fix and escalation support, assist service providers, and use proactive monitoring to prevent problems.
- Coordinate departmental work, mentor team members, and recommend process improvements.
What they ask for
- High school diploma/GED, higher secondary education, commensurate work experience, or demonstrated competence.
- Knowledge of automation systems, electromechanical systems, operating systems, diagnostic equipment, and electrical fundamentals.
- Ability to provide onsite and remote technical support and follow safety standards.
Nice to have
- Experience with HP products, customer or account management, onsite support, mission-critical systems, or a related field.
Pay
$25 to $38 USD per hour (base pay)
Tools
Automation Systems, Hand & Power Tools, Electromechanical Systems, Windows Server, Linux Red Hat, Test and Diagnostic Equipment
Model-written summary · the original posting is authoritative