HP
Field Technical Support
All Cities, Illinois, United States of America · Full-time · Posted Oct 14, 2026
- Experience
- Typical candidate possesses 4-6 years in field service, technical support, or printing press repair.
- Education
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
About the job
Installs, maintains, and repairs HP Indigo digital printing presses at customer sites, while training customers and providing on-site technical support.
What you'll do
- Install and configure press hardware, software, and network components; follow installation and escalation plans.
- Perform preventive maintenance and troubleshoot mechanical, electrical, and software issues; use monitoring tools to prevent problems.
- Train customers, provide clear updates, and resolve concerns to maintain customer satisfaction.
What they ask for
- Strong mechanical, electrical, and electronic troubleshooting skills, plus knowledge of digital printing press technology.
- Solid computer and networking skills; ability to integrate hardware and software solutions.
- High School Diploma/GED/Higher Secondary education or commensurate work experience or demonstrated competence.
- Valid driver’s license, reliable transportation, and ability to lift, bend, and stoop.
Nice to have
- HP Indigo knowledge
- Printing industry knowledge
Tools
HP Indigo Digital Printing presses
Model-written summary · the original posting is authoritative