HP
Large Format Printer - Channel Service Manager
$83K–$128K
Alpharetta, Georgia, United States of America · Manager · Full-time · Posted Sep 28, 2026
- Experience
- 5+ years; no alternatives stated.
- Education
- Bachelor of Science degree in Project Management, Business Management, Engineering or similar field, or equivalent experience.
About the job
Serves as HP’s primary service liaison for strategic Large Format channel partners, ensuring partner readiness, service quality, operational compliance, and continuous improvement.
What you'll do
- Consult with partner teams on complex service solutions, readiness, and delivery; lead regular partner business reviews and assessments.
- Manage technical and business escalations by coordinating with HP support, engineering, and regional teams.
- Improve partner operations by identifying process breakdowns, deploying service programs, monitoring compliance, and mentoring stakeholders.
What they ask for
- 5+ years of technical support, engineering, service delivery, or channel management experience in the Large Format printing industry.
- Experience working across organizations.
- Process improvement and process implementation experience, especially with complex, distributed systems.
- Fluency in English and key local languages.
Nice to have
- Experience with HP DesignJet, PageWide XL, Latex, STITCH, and related Large Format printing solutions, workflows, applications, and service operations.
- Project Management Professional or Lean Sigma Black Belt certification.
Pay
$83,000 to $127,800 USD annually (base salary)
Tools
HP DesignJet, PageWide XL, Latex, STITCH
Model-written summary · the original posting is authoritative