HP
Onsite Administrator Level II (Printer Technician) - Falls Church, VA
All Cities, Virginia, United States of America · Full-time · Posted Jun 30, 2026
- Experience
- 5+ years of experience in maintenance or quality-related environments.
About the job
Provides advanced onsite repair, configuration, and troubleshooting for enterprise printers and print management environments, including escalated support and guidance for junior technicians.
What you'll do
- Diagnose and repair complex printer hardware, network, firmware, and print-quality issues; perform major repairs and component replacements.
- Configure and support network printing and enterprise print management solutions, and resolve escalated service tickets.
- Mentor junior technicians, document repairs and root causes, and support fleet assessments, refreshes, and deployments.
What they ask for
- 5+ years of experience in maintenance or quality-related environments.
- Experience supporting enterprise printers, copiers, and multifunction devices.
- Strong understanding of printer hardware architecture and repair procedures.
- Advanced knowledge of printing environments, print servers, and network protocols.
Nice to have
- Print Manufacturer certifications; CompTIA A+, Network+, or equivalent technical certifications.
- Experience with Managed Print Services (MPS), Active Directory, Group Policy, cloud-based print solutions, or leading technical projects.
Pay
$22 to $33 USD per hour (base salary)
Tools
TCP/IP, DNS, DHCP, SNMP, Microsoft Active Directory, Group Policy, CompTIA A+, Network+
Model-written summary · the original posting is authoritative