HP
Program Manager, Product Services
$105K–$135K
Alpharetta, Georgia, United States of America · Manager · Full-time · Posted Aug 12, 2026
- Experience
- 7–10 years, or 4–7 years with an advanced degree.
- Education
- Bachelor’s degree in Business Administration, Engineering, Information Systems, Computer Science, or a related field.
About the job
Owns the strategy, launch, lifecycle, and performance of HP Indigo Print service offerings across the Americas, leading customer-facing programs and cross-functional teams to deliver service and business outcomes.
What you'll do
- Manage assigned services throughout their lifecycle, translating customer and operational insights into service requirements, roadmaps, and improvement initiatives.
- Lead complex service programs, deployments, and customer escalations across regions and coordinate cross-functional teams.
- Manage service-line P&L performance and track customer, operational, and financial KPIs.
What they ask for
- Bachelor’s degree in Business Administration, Engineering, Information Systems, Computer Science, or a related field.
- 7–10 years of experience in product management, services management, project/program management, or global operations; or 4–7 years with an advanced degree.
- Experience supporting complex hardware/software products in a global, customer-facing environment.
Nice to have
- Master’s degree (MBA or technical discipline).
- PMP, Agile, or Lean/Six Sigma certification; prior experience within HP, HP Services, or large matrixed organizations is a plus.
Pay
USD 105,000 to USD 135,000 annually (base salary)
Tools
Agile, Waterfall, SDLC, Six Sigma, Microsoft Project, Monday.com, CRM
Model-written summary · the original posting is authoritative