HP
Technical Customer Success Expert
$93K–$144K
Spring, Texas, United States of America +1 · Full-time · Posted Oct 22, 2026
- Location
- Spring, Texas, United States of America
Palo Alto, California, United States of America - Experience
- 8+ years in the listed areas.
- Education
- Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience.
About the job
Supports customers after sale by implementing and integrating HP Digital Solutions, with a focus on DEX and endpoint security, and helping them realize value from the software.
What you'll do
- Implement and integrate HP software with customer environments and existing tools; provide technical management and escalation for issues.
- Maintain customer relationships and regular engagement, represent customer needs internally, and deliver training and technical documentation.
- Record customer activity in the CRM and use customer data to demonstrate solution value.
What they ask for
- Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience.
- 8+ years of experience across enterprise IT systems, Windows endpoints and endpoint management, endpoint service delivery and architecture, customer success, stakeholder relationships, and endpoint software deployment and troubleshooting.
- Experience with software deployment tools and technologies such as SCCM, Intune, and PowerShell.
- Ability to travel up to 25% to support customer activities.
Pay
$93,400 to $143,800 USD annually (base salary); additional opportunities for pay in the form of bonus and/or equity (amount not stated).
Tools
Microsoft Windows, Azure, Intune, SCCM, PowerShell
Model-written summary · the original posting is authoritative