HPE
HPC/AI BU District Service Manager
$115K–$251K
All, California, United States of America +1 · Manager · Full-time · Posted Oct 16, 2026
- Location
- All, California, United States of America
Denver, Colorado, United States of America - Experience
- Five to ten years of related experience; 3–10 years of team-lead experience.
- Education
- Bachelor's degree preferred or equivalent experience.
About the job
Manages service delivery, customer relationships, operational performance, and technical staff across multiple HPC/AI field sites.
What you'll do
- Plan and monitor site-team operations, manage customer and field-team escalations, and address SLA and customer-satisfaction risks.
- Lead and develop staff across multiple sites, including hiring, coaching, performance reviews, and headcount planning.
- Manage customer and sales-team relationships, site visits, service-contract understanding, and operational KPIs.
What they ask for
- Five to ten years of related customer-support experience in a technical environment, with proven managerial abilities.
- 3–10 years of team-lead experience with a small to medium team (3–25 people), as an HPC Field Team Lead or similar.
- Experience adapting to a dynamic environment and communicating with peers, junior staff, leaders, and customers.
Nice to have
- Bachelor's degree or equivalent experience.
Pay
USD 115,000 - 218,000 (Colorado, base salary); USD 124,000 - 251,000 (California, base salary)
Tools
HPC, AI, SLA, KPIs
AI focus
Manages service delivery for the HPC/AI business unit; no specific AI development work is stated.
Model-written summary · the original posting is authoritative