HPE
Sales Optimization Support Analyst - Federal (Houston/Frisco, TX)
$65K–$150K
Spring, Texas, United States of America +1 · Full-time · Posted Oct 25, 2026
- Location
- Spring, Texas, United States of America
Frisco, Texas, United States of America - Experience
- 2+ years preferred; no required years stated.
- Education
- Bachelor’s degree in business management or equivalent experience preferred.
About the job
Supports HPE sales professionals by handling sales pursuit, order management, and post-sales requests, tracking resolutions, and identifying process improvements.
What you'll do
- Manage sales pursuit requests, track orders and shipment status, and address post-sales issues.
- Track requests through completion, maintain an Excel-based tracker, and prepare monthly scorecards.
- Identify process improvement opportunities and redirect out-of-scope requests to appropriate HPE teams.
What they ask for
- Exceptional customer service focus and attention to detail.
- Ability to investigate ambiguous issues, identify root causes, and drive them to resolution.
- Ability to follow up across teams, prioritize multiple requests, and escalate or seek assistance when needed.
- English-language written and verbal communication skills.
Nice to have
- 2+ years of experience in sales or sales support roles.
- Bachelor’s degree in business management or equivalent experience.
Pay
USD 65,200 - 150,500 annual base salary
Tools
Excel
Model-written summary · the original posting is authoritative