HPE
Senior Certification Operations Manager
$82K–$188K
All, Texas, United States of America · Manager · Full-time · Posted Sep 22, 2026
- Experience
- 5+ years; the posting lists related experience areas as alternatives.
- Education
- Bachelor's degree in Business, Operations, Education, Information Technology, or a related field, or equivalent relevant experience.
About the job
Manages professional certification programs end to end, including operations, vendor relationships, candidate support, and continuous improvement.
What you'll do
- Plan and manage certification program lifecycles, schedules, releases, risks, and operational processes.
- Oversee vendors, contracts, budgets, service levels, deliverables, and performance.
- Manage certification systems and candidate support, resolving issues and improving processes and experience.
What they ask for
- Bachelor's degree in Business, Operations, Education, Information Technology, or a related field, or equivalent relevant experience.
- 5+ years of experience in certification operations, credentialing programs, technical training, learning program management, or a related field.
- Experience with certification tools and testing providers; managing external vendors; and coordinating multiple projects and cross-functional teams.
- Experience developing project plans, schedules, processes, and documentation; proficiency with Microsoft 365 and project or program management tools.
Nice to have
- Experience supporting IT, networking, cloud, cybersecurity, or other technical certification programs; familiarity with exam development, psychometrics, or certification industry practices.
- Experience managing vendor contracts, SOWs, budgets, and service agreements; PMP, Agile, Scrum, or related project management certification.
Pay
USD 92,700 - 187,500 in California (base salary); USD 81,500 - 187,500 in North Carolina & Texas & Virginia & Washington (base salary)
Tools
Microsoft 365, Pearson VUE, Credly, Alpine Cert Metrics
Model-written summary · the original posting is authoritative