Hyro
Solutions Architect (NYC)
$140K–$175K
New York City · Hybrid · Full-time · Posted Oct 30, 2026
- Experience
- 4+ years as a Solutions Architect of a technical product or in another relevant customer-facing technical position.
- Education
- BSc in Computer Science or equivalent.
- Visa sponsorship
- Applicants must be currently authorized to work in the United States on a full-time basis.
About the job
Own post-sales client deployments of Hyro’s conversational AI agents, advising customers on architecture and best practices, configuring and testing solutions, and troubleshooting issues.
What you'll do
- Manage client projects and deployments of Hyro’s AI agents.
- Conduct scoping, recommend architectures, and advise clients on approaches to meet their goals.
- Design, modify, test, and troubleshoot Hyro products in customer environments, collaborating with R&D and internal teams.
What they ask for
- Experience managing deployments, providing technical support, and troubleshooting.
- BSc in Computer Science or equivalent; deep technical understanding.
- Strong understanding of the product and software development lifecycle, including product strategy, roadmap, and release.
- Strong communication and multitasking skills; ability to balance long-term strategy with short-term needs and anticipate deployment issues.
Nice to have
- Experience in a healthtech company.
- Experience with ML / AI / NLU technologies and products.
Pay
$140K – $175K annually (base salary)
Tools
Conversational AI, Natural Language Understanding (NLU), ML / AI / NLU
AI focus
Work with conversational AI and NLU technologies, manage deployments of responsible AI agents, and collaborate with R&D to improve the solution.
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