Hyundai Motor America
Assistant Manager, Regional Aftersales Ops (New Jersey)
$75K–$104K
Jersey City, NJ · Manager · Full-time · Posted Oct 9, 2026
- Experience
- At least five years of experience, of which at least three years of directly related experience are in automotive, preferred.
- Education
- High school graduate required; bachelor’s degree preferred.
About the job
Provides administrative, operational, and analytical support for regional aftersales operations, including KPI reporting, warranty and consumer-affairs coordination, and dealer service initiatives.
What you'll do
- Prepare reports, analyses, presentations, and reconciliations to support regional strategies and monitor KPIs.
- Support warranty administration, vehicle replacement and repurchase tracking, and coordination of campaigns, recalls, and hearings.
- Coordinate regional aftersales initiatives, including service website audits, scheduler tracking, secret shopping, and action-item follow-up.
What they ask for
- High school graduate.
- Intermediate/advanced computer and analytical skills, including Microsoft Office Suite.
- Strong communication, organizational, problem-solving, interpersonal, and presentation skills.
- Ability to travel up to 40%.
Nice to have
- Bachelor’s degree.
- At least five years of experience, including at least three years directly related to automotive; broad automotive retail experience is a plus.
Pay
$75,400 - $104,000 USD annual base salary
Tools
Microsoft Office Suite, SAP, VINS, Service View, Tableau, Alteryx, AS400, Excel
Model-written summary · the original posting is authoritative