Hyundai Motor America
Manager, Service Information
$91K–$130K
Fountain Valley, CA · Manager · Full-time · Posted Oct 21, 2026
- Experience
- Six or more years in a similar technical capacity with an automotive OE or distributor; two plus years working with a global team; three plus years of project management.
- Education
- High school graduate; bachelor’s degree preferred; master’s degree a plus.
About the job
Manages Hyundai and Genesis service information content, portals, aftermarket access, and AI-based tools that deliver technical support to vehicle technicians.
What you'll do
- Direct service manuals, technical service bulletins, campaigns, portal improvements, and alignment with global content processes.
- Lead evaluation, pilots, and deployment readiness for AI technician-support tools; ensure source content quality and measure tool performance.
- Manage aftermarket service-information programs and ensure technical and Right to Repair compliance.
What they ask for
- High school graduate.
- Six or more years of experience with an automotive OE or distributor in a similar technical capacity.
- Two plus years of experience working with a global team.
- Three plus years of project management experience.
Nice to have
- Bachelor’s degree preferred; Master’s degree a plus.
- Experience with large system migrations or content platform launches preferred.
Pay
$91,000.00 - $130,000.00 USD annual base salary
Tools
Microsoft Office, AI-based tools, J2534
AI focus
Leads structured evaluation, dealer pilots, and deployment readiness for AI technician-support tools, including an AI Agent; assesses accuracy, unsupported claims, response time, error rate, and query reformulation, and prepares source content and data pipelines for ingestion.
Model-written summary · the original posting is authoritative