i360technologies
Technical Writer
Chesapeake, VA +1 · Full-time · Posted Jun 24, 2026
- Location
- Chesapeake, VA
Chesapeake, Virginia, United States - Experience
- At least 7 years of related experience.
- Education
- Bachelor's degree in a related field.
- Visa sponsorship
- U.S. Citizenship or Permanent Residency required; no visa sponsorship available.
About the job
Develops and maintains clear, accessible procedural and technical documentation for a shared Oracle Federal Financials environment supporting multiple agencies.
What you'll do
- Write and maintain SOPs, desk guides, job aids, user guides, specifications, manuals, reports, and other client deliverables.
- Gather information from functional, technical, and help desk staff; keep documentation current and appropriately versioned as systems and processes change.
- Ensure documentation meets Section 508 requirements and contribute to solution packages and recurring status or help desk performance reporting.
What they ask for
- Bachelor's degree in a related field.
- At least 7 years of related experience.
- Experience producing procedural and technical documentation for technical or financial systems; strong writing, organization, and documentation-tool skills.
- Ability to pass a federal background investigation, obtain client site access, and obtain and maintain a federal Public Trust (suitability) clearance.
Nice to have
- Documentation experience with Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems; familiarity with federal financial management and shared service operations.
- Experience with Section 508 compliance and ServiceNow-managed change control.
Tools
Oracle Federal Financials, Oracle E-Business Suite, ServiceNow
Model-written summary · the original posting is authoritative