i360technologies
Training Job Aid Support- Analyst
Washington, DC +1 · Full-time · Posted Jun 18, 2026
- Location
- Washington, DC
Gaithersburg, Maryland, United States - Experience
- 3 years of training, documentation, or technical writing experience.
About the job
Creates and maintains training materials that help federal agency users learn and adopt an Oracle Fusion Cloud ERP system.
What you'll do
- Develop job aids, quick-reference guides, procedures, presentations, and other training materials.
- Capture application screenshots and update materials as system configurations change.
- Support training sessions, exercises, knowledge transfer, and coordination with subject-matter experts and change management teams.
What they ask for
- Knowledge of or hands-on experience developing ERP or software training materials.
- Strong technical writing and documentation skills, including experience creating job aids, SOPs, or quick-reference guides.
- Knowledge of or exposure to Oracle Fusion Cloud applications.
- Demonstrated use of AI tools to learn systems and accelerate content development.
Nice to have
- Knowledge of or hands-on experience with Oracle Guided Learning, WalkMe, Captivate, or similar digital adoption tools.
- Exposure to federal implementation projects.
Tools
Oracle Fusion Cloud, Oracle Guided Learning, WalkMe, Captivate, Claude, ChatGPT, Copilot
AI focus
Uses AI tools to learn new systems, clarify complex processes, draft and update training content, and keep materials current.
Model-written summary · the original posting is authoritative