Iambic Therapeutics
IT Support Specialist
$75K–$94K
San Diego HQ · On-site · Full-time · Posted Oct 19, 2026
- Experience
- 2-5 years in IT help desk support and/or system administration.
- Education
- Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience.
About the job
Provides end-user IT support and troubleshooting while maintaining lab technology and helping improve IT service operations at Iambic’s San Diego headquarters.
What you'll do
- Troubleshoot hardware, software, and network issues; manage support tickets and escalate issues when needed.
- Support employee onboarding and offboarding, and maintain user documentation and end-user devices.
- Install and maintain lab technology, coordinate IT system changes, and identify service process improvements.
What they ask for
- Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience.
- 2-5 years of experience in IT help desk support and/or system administration.
- Experience with IT service management frameworks and IT operations projects involving technology deployment, process improvement, and Information Security.
- Working knowledge of Windows, macOS, Linux, mobile systems, basic networking, ticketing systems, and remote desktop support tools.
Nice to have
- Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar.
- Experience with endpoint/device management solutions or managing technology labs.
Pay
$75K – $94.5K (USD; base salary)
Tools
Windows, macOS, Linux, TCP/IP, DNS, DHCP, VPNs, Jira
Model-written summary · the original posting is authoritative