iCapital Network
Alternative Investment Operations - Associate
$70K–$85K
Salt Lake City, Utah, United States · Full-time · Posted Nov 11, 2025
- Experience
- 2-5+ years of experience in a client-facing role within the finance industry.
- Education
- Bachelor’s degree is required.
About the job
Supports and improves iCapital’s alternative investment platform operations, serving clients and coordinating technical issue resolution and recurring workflows.
What you'll do
- Manage platform workflows, fund launches, recurring client activities, and client inquiries while meeting service targets.
- Troubleshoot platform, integration, and data issues with Product and Technology teams, including root-cause analysis and escalations.
- Maintain platform documentation, internal resources, and fund collateral and offerings.
What they ask for
- 2-5+ years of experience in a client-facing role within the finance industry.
- Bachelor’s degree.
- Experience analyzing complex technical problems and driving them toward resolution.
- Experience with support ticketing tools and technical troubleshooting.
Pay
$70,000 to $85,000 USD base salary
Model-written summary · the original posting is authoritative