iCapital Network
Client Delivery - Vice President
$130K–$150K
Des Moines, Iowa, United States · Director · Full-time · Posted Oct 27, 2026
- Experience
- 10+ years in client delivery, implementation, program leadership, or professional services within SaaS, technology, financial services, or a similarly complex environment.
About the job
Leads client implementations and ongoing delivery portfolios for iCapital’s Annuities Platform, with accountability for delivery outcomes, client relationships, team execution, and portfolio financial performance.
What you'll do
- Own delivery across concurrent implementations, including scope, timelines, quality, risks, dependencies, and executive alignment.
- Lead and develop delivery teams; establish governance, reporting, and accountability across client portfolios.
- Manage portfolio financial performance and improve delivery processes while partnering with Product and cross-functional teams.
What they ask for
- Proven success leading complex client implementations and delivery portfolios with accountability for scope, timelines, quality, client satisfaction, and business outcomes.
- Strong executive communication, client relationship, governance, scope management, and stakeholder accountability skills.
- Experience leading and developing delivery teams and managing delivery financials, margin performance, resource planning, and revenue impact.
- Experience with project, portfolio, and resource management tools such as Jira, Kantata, or similar platforms.
Pay
USD $130,000 to $150,000 base salary
Tools
Jira, Kantata
Model-written summary · the original posting is authoritative