Cyber Case Manager - Assistant Vice President

What you'll do

• Assign, prioritize, track, escalate, and drive security cases to closure while enforcing SLAs and quality standards.
• Coordinate investigations and cross-functional workflows; maintain audit-ready case documentation and evidence integrity.
• Integrate case workflows with SIEM/SOAR and produce SOC metrics, leadership reports, and process improvements.

What they ask for

• 3–6 years of experience in cyber security operations, incident response, or security case and program management.
• Hands-on experience managing incident or case queues in a SOC or incident response environment; working knowledge of SIEM and SOAR platforms.
• Proficiency with Jira and Confluence; strong understanding of the incident response lifecycle and frameworks such as NIST and MITRE ATT&CK.
• Ability to coordinate across teams and drive work to closure; familiarity with sensitive investigations, evidence handling, and chain-of-custody principles.

Nice to have

• Bachelor’s degree in information security, computer science, or information technology is preferred; experience in financial services or fintech is preferred.
• Relevant certifications; experience with dedicated case-management or SOAR platforms; exposure to insider-threat, DFIR, eDiscovery, legal-hold, GRC, audit, AWS, or Agile frameworks.

Pay

$100,000 to $130,000 (base salary)

Tools

SIEM, SOAR, Jira, Confluence, NIST, MITRE ATT&CK, AWS, ServiceNow SIR