Imbue
User Success Manager
$140K–$175K
San Francisco +1 · Manager · Full-time · Posted Oct 14, 2026
- Location
- San Francisco
San Francisco, California, United States
About the job
Help users succeed with Imbue’s products, build its user community, and relay user feedback to product and engineering teams.
What you'll do
- Onboard users and troubleshoot technical problems; create guidance and learning resources.
- Build relationships with engaged users and grow an online and in-person community.
- Identify user needs and product patterns, and communicate feedback to product and engineering.
What they ask for
- Experience in technical community, developer relations, technical customer success, solutions engineering, or another technical, user-facing role.
- Technical ability to investigate how products work, reproduce problems, and troubleshoot with users.
- Ability to explain complicated technical ideas clearly and build genuine user relationships.
- Strong product intuition and comfort working in ambiguity without an established playbook.
Pay
USD 140,000–175,000 per year (base salary)
AI focus
Support users of Imbue’s AI-agent products and help improve those products based on user feedback.
Model-written summary · the original posting is authoritative