incident.io
Manager, Enterprise Solutions Engineering
$60K–$240K
San Francisco · Hybrid · Manager · Full-time · Posted Jul 29, 2026
- Experience
- 1–3+ years leading a team.
About the job
Build and lead incident.io’s Enterprise Solutions Engineering team, combining hiring and coaching with hands-on support for strategic enterprise deals.
What you'll do
- Hire, coach, and develop Solutions Engineers through customer calls, demo reviews, and deal support.
- Partner with Enterprise Sales on technical strategy, pipeline focus, and the team’s operating model as it scales.
- Bring customer feedback to Product and Engineering and build the team’s technical depth for AI-related customer conversations.
What they ask for
- 1–3+ years leading a Solutions Engineering team, with direct experience growing individual contributors.
- Technical credibility with engineers and technical buyers, plus commercial understanding of complex enterprise deals.
- Ability to plan team operations, including pipeline, targets, enablement, capacity, and hiring.
- Strong relationship-building and communication skills across teams and customers; comfortable with ambiguity, autonomy, and working across timezones.
Pay
$180K – $240K USD base salary; $60K – $80K USD commission
AI focus
Support the team in developing technical depth to discuss AI systems in practice; the role supports demand related to AI Investigations.
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