Innodata
Voice Actor - Flexible Hours
Remote - United States +1 · Remote · Full-time · Posted Oct 16, 2026
- Location
- Remote - United States
ISL - Remote - US
About the job
Perform roleplayed customer service calls as a business representative, record the calls, and evaluate caller performance.
What you'll do
- Prepare from two receiver scripts and deliver two unscripted roleplayed calls while following scenario and policy guidelines.
- Record both sides of each call as one mixed audio track, then name and upload the files as instructed.
- Within 24 hours, submit call evaluations with scores, severity-rated error tags, and timestamped notes.
What they ask for
- Native-level English, including accurately reading back numbers, names, and medication dosages.
- A quiet, uninterrupted home space for the session.
- Availability for a 20-minute session, plus preparation and evaluation time.
- Strong attention to detail and ability to follow precise technical and file-delivery instructions.
Nice to have
- Professional experience in voice acting, acting, concierge-style or customer-facing voice work, or similar.
- Experience in call-quality monitoring, QA, training/CSM in a BPO, clinic or property reception, theatre, improv, or voice-over.
Pay
$25-$30p/hour (hourly salary)
Model-written summary · the original posting is authoritative