Sr. IT Specialist - JobID-0338

What you'll do

• Provide in-person and remote end-user support, resolve tickets, and image, deploy, maintain, and troubleshoot workstations.
• Administer Microsoft 365 and maintain workstations, servers, storage, cloud instances, and infrastructure, including patching and security-framework compliance.
• Translate business needs into IT specifications; document work, manage assets and procurement, and support process improvements and team coordination.

What they ask for

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or relevant Engineering field, or equivalent full-time professional experience.
• 5+ years of full-time professional experience in a relevant technology field.
• Experience with workstation imaging, enterprise domain/Active Directory, ticketing systems, end-user troubleshooting, Windows and some Linux administration, Microsoft 365, basic IP and subnetting, and cloud environments such as AWS or Azure.
• Ability to travel up to 10%; must be able to obtain/maintain an active Secret U.S. Security Clearance.

Nice to have

• BeyondTrust Remote Support, Zendesk, ManageEngine, NinjaOne, networking protocols, VMware, AWS/Azure, SEC+ or A+ certifications, or Group Policy Management.
• Ability to create and use requirements and specifications during solution discovery.

Pay

$74,000 - $116,000 USD base salary

Tools

Windows, Linux, Microsoft 365, Active Directory, Amazon Web Services, Microsoft Azure, NIST, VMWare