Intercom
Director of Solutions Marketing
$285K–$305K
San Francisco, California +1 · Director · Full-time · Posted Sep 21, 2026
- Location
- San Francisco, California
San Francisco, CA, United States - Experience
- 8+ years in product marketing or solutions marketing; 4+ years managing product or solution marketers.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Leads a solutions marketing team that positions Fin for target audiences and industries and equips revenue teams to grow Fin ARR.
What you'll do
- Lead company messaging, industry-specific positioning, and enterprise and ABM marketing support.
- Build and manage customer intelligence to prepare the field for competitive deals.
- Partner with Product Marketing, Enablement, and Demand Generation on field knowledge, sales plays, messaging, and content.
What they ask for
- 8+ years in product marketing or solutions marketing at a B2B SaaS company.
- 4+ years managing product or solution marketers.
- Excellent written communication and editorial judgment; ability to understand technology and tailor compelling messaging to audience needs.
- Proof of eligibility to work in the United States.
Nice to have
- Experience at AI-native or AI-centric companies.
- Active use of AI tools, including Claude Cowork and Claude Code.
Pay
USD 285,000 - 305,000 base salary (San Francisco Bay Area).
Tools
Claude Cowork, Claude Code
AI focus
Uses AI to improve productivity and applies knowledge of AI trends and technology shifts to solutions marketing for Fin, an AI Agent.
Model-written summary · the original posting is authoritative