Intercom
Director, Sales
$373K–$445K
Chicago, Illinois +1 · Director · Full-time · Posted Oct 22, 2026
- Location
- Chicago, Illinois
San Francisco, CA, United States - Experience
- 5+ years in a quota-carrying new-business IC role and 5+ years of sales management experience, including 2 years in second-line leadership.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Leads Fin’s North American new-business sales organization across SMB and Mid-Market, owning regional strategy, operating plans, and revenue results.
What you'll do
- Set regional sales strategy and plans, including territory design, capacity, headcount, quotas, and resource allocation.
- Hire, coach, and develop front-line sales managers; oversee forecasting, pipeline discipline, and execution.
- Partner cross-functionally on go-to-market strategy, pipeline generation, and customer experience.
What they ask for
- 5+ years in a quota-carrying new-business individual-contributor role, including direct experience running strategic 6- and 7-figure deals involving procurement, legal, security, and executive selling.
- 5+ years of sales management experience, including 2 years in second-line leadership.
- Track record building and scaling new-business organizations across multiple segments, including SMB and/or Mid-Market.
- Proof of eligibility to work in the United States is required.
Nice to have
- Experience developing and executing outbound sales strategies, ideally in a product-overlay or co-prime selling environment.
- Command of the Message and MEDDPICC experience is a plus.
Pay
$372,600-$445,050 (OTE salary range; includes target sales incentive).
AI focus
Leads sales for Fin, an AI customer agent, in the AI-first customer support space.
Model-written summary · the original posting is authoritative