Intercom
Director, Sales
$414K–$494K
San Francisco, California +1 · Director · Full-time · Posted Oct 22, 2026
- Location
- San Francisco, California
San Francisco, CA, United States - Experience
- 5+ years in a quota-carrying new-business IC role; 5+ years in sales management, including 2 years in second-line leadership.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Leads Fin’s North American new-business sales organization across SMB and Mid-Market, setting strategy and operating plans and delivering regional revenue results.
What you'll do
- Set regional sales strategy and own territory, capacity, headcount, quota, and resource planning.
- Hire and develop front-line Sales Managers; oversee pipeline, forecasting, deal execution, and sales performance.
- Partner across functions on go-to-market strategy, pipeline generation, and customer experience.
What they ask for
- 5+ years in a quota-carrying new-business individual-contributor role, with proven success running strategic six- and seven-figure deals involving procurement, legal, security, and executive selling.
- 5+ years of sales management experience, including 2 years in second-line leadership.
- Track record building and scaling new-business organizations across SMB and/or Mid-Market; experience developing outbound sales strategies.
- Strong forecasting, GTM strategy, operational planning, and executive communication skills; proof of eligibility to work in the United States.
Nice to have
- Experience with Command of the Message and MEDDPICC is a plus.
- Experience in a product-overlay or co-prime selling environment is ideal.
Pay
$414,000-$494,500 USD total pay (OTE)
AI focus
Leads sales for Fin, an AI customer agent, and helps scale its AI-first customer support business.
Model-written summary · the original posting is authoritative