Intercom
Senior AI Deployment Consultant
$120K–$177K
San Francisco, California +1 · Senior · Full-time · Posted Aug 18, 2026
- Location
- San Francisco, California
San Francisco, CA, United States - Experience
- 5+ years in customer-facing implementation, deployment, or professional services roles.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Leads complex customer deployments of Fin, managing project delivery and configuring the platform so customers achieve measurable value from AI-powered customer service.
What you'll do
- Own deployment programs end to end, managing scope, schedule, budget, risks, reporting, and customer relationships.
- Lead requirements discovery and configure Fin workflows, automation, and analytics while coordinating integrations, data migrations, and security readiness.
- Partner with internal teams and customers on deployment strategy, and improve delivery methods and practices.
What they ask for
- 5+ years of customer-facing implementation, deployment, or professional services experience.
- Track record delivering large, complex, multi-stakeholder projects on time and on budget.
- Hands-on platform configuration skills and fluency in APIs, data flows, and integration patterns.
- Exceptional communication and relationship-building skills; daily use of AI tooling in personal workflow.
Nice to have
- Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms.
- Experience in SaaS or AI technology companies.
Pay
$120,000-$177,400 USD base salary (San Francisco Bay Area)
Tools
Fin, APIs, Intercom Helpdesk, Zendesk, Salesforce
AI focus
Deploys and configures Fin for customer service and uses AI tooling to accelerate discovery, documentation, and customer asset creation.
Model-written summary · the original posting is authoritative