Intercom
Senior AI Deployment Consultant
$109K–$160K
Chicago, Illinois +1 · Senior · Full-time · Posted Aug 18, 2026
- Location
- Chicago, Illinois
San Francisco, CA, United States - Experience
- 5+ years in customer-facing implementation, deployment, or professional services roles.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Leads complex customer deployments of Fin, configuring the platform and managing delivery strategy, technical readiness, and customer outcomes.
What you'll do
- Own end-to-end deployment programs, managing scope, schedule, budget, risks, and customer communication.
- Lead discovery and configure Fin’s automation, workflows, and analytics; coordinate integrations, data migrations, and security readiness.
- Partner across engineering and business teams, improve deployment practices, and apply AI tools to delivery work.
What they ask for
- Track record delivering large, complex, multi-stakeholder projects on time and on budget.
- Hands-on platform configuration skills and fluency with APIs, data flows, and integration patterns.
- Exceptional communication and relationship-building skills with executive and technical stakeholders.
- Daily use of AI tooling in delivery workflows, with ability to explain its impact.
Nice to have
- Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms.
- Experience in SaaS or AI technology companies.
Pay
$109,000-$159,650 USD base salary (Greater Chicago Area)
Tools
Fin, APIs, Intercom Helpdesk, Zendesk, Salesforce
AI focus
Deploys Fin, an AI customer service agent, for customers; uses AI tooling to accelerate discovery, documentation, and asset creation.
Model-written summary · the original posting is authoritative