Intercom
Senior Solutions Engineer- LATAM
$208K–$249K
Chicago, Illinois +1 · Senior · Full-time · Posted Aug 19, 2026
- Location
- Chicago, Illinois
San Francisco, CA, United States - Experience
- Minimum of 4 years in a technical sales role.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Advises customers throughout the sales cycle, demonstrating Fin’s AI customer-support solutions and designing tailored proofs of concept.
What you'll do
- Lead technical discovery, solution reviews, presentations, and tailored proofs of concept for prospective customers.
- Handle RFPs and customer security questions, escalating complex issues as needed.
- Share customer feedback with Product and Engineering and contribute to improving Solutions Engineering processes.
What they ask for
- Fluency in Portuguese and Spanish.
- At least 4 years of experience in a technical sales role managing C-level technical and business relationships.
- Strong technical acumen, including technical discovery and value presentations.
- Proof of eligibility to work in the United States.
Nice to have
- Familiarity with managing POCs, RFPs, and complex security questions.
- Experience working with product and engineering teams to communicate customer feedback and influence product direction.
Pay
$208,000-$248,650 USD total pay (OTE)
AI focus
Demonstrate Fin’s AI-powered customer-support solutions and relay customer needs and insights to inform product planning.
Model-written summary · the original posting is authoritative